WEB SITE SATISFACTION SURVEY
Department of Computing Science
University of Alberta
Thank you for taking the time to complete this survey. We would like to know what you think of our web site, where we've done well and where we can do better. All responses remain completely confidential, although you have the option to provide us with an email address if you want a personal response.

1. Which of the following best describes the type of web visitor you are:
    Prospective student
  Current student
  General public 		  Alumnus
  Staff 		  Academic faculty
  Researcher

2. How often do you visit the Computing Science web site?
    Several times a day
  Daily 		  Weekly
  Monthly 		  A few times a year
  This is the first time

3. How do you arrive at the Computing Science web site?
    It's one of my favorites
  It's the default site on my browser
  From the University of Alberta home page
  From the Faculty of Science home page
  From a search engine or portal 		  The address was on printed material
  There was a link on another site
  By word of mouth/referral
  I typed the address directly in
  Other/not listed

4. How much time per visit do you typically spend at our web site?
    1-3 minutes
  4-8 minutes
  9-15 minutes
  16-30 minutes 		  more than 30 minutes

5. Why do you visit the Computing Science web site? check all that apply
    To get information on applying to the Department for undergraduate studies
  To get information on applying to the Department for graduate studies
  Looking for employment opportunities
  Access course materials
  Looking for research information or publications
  Looking for a Technical Report
  Trying to locate a particular person
  Just general interest
  Other (not listed)

6. How do you find what you are searching for?
    Browse only, using site navigation
  Browse and search almost equally 		  Search, then browse
  Browse, then search 		  Search only

7. Were/Are you able to find the information you're looking for?
    Yes   No   Not looking for anything in particular
  If you answered "No" above, then please tell us what you were looking for:

8. How satisfied are you with the quality of the content on the Computing Science site?
 
  1 2 3 4 5 6 7 8 9
  extremely
dissatisfied 		neither dissatisfied nor satisfied extremely
satisfied

9. How satisfied are you with the visual appeal of the Computing Science site?
 
  1 2 3 4 5 6 7 8 9
  extremely
dissatisfied 		neither dissatisfied nor satisfied extremely
satisfied

10. How satisfied are you with the time and effort it took to navigate the our web site?
 
  1 2 3 4 5 6 7 8 9
  extremely
dissatisfied 		neither dissatisfied nor satisfied extremely
satisfied

11. What is your impression of the Search feature on the Computing Science site?
 
  1 2 3 4 5 6 7 8 9
  extremely
dissatisfied 		neither dissatisfied nor satisfied extremely
satisfied

12. Overall, what is your perception of the speed of the Computing Science site?
 
  1 2 3 4 5 6 7 8 9
  extremely
dissatisfied 		neither dissatisfied nor satisfied extremely
satisfied

13. How can the Computing Science web site be improved?
 

14. Email address: optional, for personal contact only
 
All responses remain confidential
   

[University of Alberta]
University of Alberta 		[Department of Computing Science]
Computing Science
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Last update: 06/27/00 11:49:41