Dale Schuurmans

"The effect of new technology has been to draw even senior managers into minutiae. People paid to think and lead now spend much of their time typing and responding to or sending an endless stream of unnecessary messages, simply because communications technology invades every second and every corner of their lives. This bureaucratization of both the leadership and the creative process makes thought seem irresponsible and clear action seem unprofessional. It provides a sensation of activity while creating a broader sense of powerlessness. This is what used to be called being nibbled to death by ducks." - John Ralston Saul
"Reality is that which, when you stop believing in it, doesn't go away." - Philip K. Dick